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Contact Us
If you have a question or situation that requires
more attention, give us a call between 9:00 AM to 5:00 PM Monday thru
Friday Pacific time at (866) 377-3667. If you would like to email your question or suggestion
to us, use the links below. We take email and voicemail very seriously.
We will do our best to answer any email or voicemail left during business
hours within one hour.
We are
a mail order business and have no walk in store to visit. Our mailing address is:
The Pet Door Store
PO Box 787
Bothell, WA 98041
We understand that you, our customer, are the best source for insight and suggestions on how to improve our business. Thank you for your input.
sales dept email:
sales@thepetdoorstore.com
technical help:
support@thepetdoorstore.com
We delete hundreds of spam emails a day. Please put a good title on your email that catches our attention. "Pet Door Question" is a good one. Emails with no titles or indescript ones unfortunately sometimes end up in the recycle bin.
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